FREQUENTLY ASKED QUESTIONS

Why don't you have exact rates listed?

We will always take into account how long it will take to setup and style a product shoot, as well as the type of product we are shooting. Is it a large item that requires 2 people to handle? Is the product reflective like jewelry? The bottom line is TIME.  But for most products shots that need simple 2-3 angles, our rates are super affordable.  You will notice when you compare to other companies.  It's best to give us an accurate description of what you need, and we'll give you an accurate quote.

What kind of guarantee can you give me, so I'm happy with my photos?

We will make sure to get detailed directions from each client, so we are on the same page prior to any photoshoot. We will stick with the same guidelines from the direction you provide. On most photoshoots, you are not required any upfront fees or deposits. Payment is only due when you are completely satisfied with the results.

How long does my product photography take?

This all depends on the number of products you have to be photographed and how many images of each product you need. Our standard for most product photography orders is 2-3 business days. Rush order fees apply if you need it sooner. 

What if my business is not in the Los Angeles area?

No problem. We are a nationwide service. Simply have your products delivered to our studio in Los Angeles, and we will ship your products back when we are all done. Please provide a return label if you’d like your products shipped back. 

Can I be there while you photograph my products?

Due to Covid-19, we only allow product drop offs. We cannot have any clients in the studio, nor are we shooting any models at this time.

Is there a minimum order requirement ?

There is no minimum requirement, however we highly suggest getting as many product images shot at one time to make sure that every product is shot consistently. Lighting setups are always different for each client.